Web Hosting Control Panels – Digital.com

Control Panels and Hosting

web hosting control panels

What You’ll Learn

When you sign up for web hosting your account will include access to a control panel.

In this article, you’ll learn what control panels are used for, what types of options you have, and how to choose one.

For developers, we also address advanced issues like multi-server management and scalable clustering.

Let’s dive in so you can get your questions answered.

what are web hosting control panels

What is a Control Panel?

A web hosting control panel is a graphical user interface (or, in some cases, a web-based interface), that is accessible online and provides tools for managing a website, the web hosting account, and sometimes the server.

In most cases, you will access your control panel via a web browser, though this may vary on occasion.

Almost every hosting company has a control panel, and some offer you a choice of control panels. It’s the most visible part of a web hosting plan, and its features and functionality will largely determine the quality of your experience as a web hosting customer.

Why Use Graphical User Interfaces for Control Panels?

Think about what you expect to see when you turn on your computer. Do you want to type long commands into a black terminal screen with monochrome lettering?

Or would you rather use your mouse to navigate around a graphical interface, clicking on icons and moving windows around?

Most people would prefer visual. Its the same way with web hosting and server management.

Using Web Hosting Without a Control Panel

You can, in theory, access your web hosting account and server without a dedicated interface using primarily with tools like SSH (secure shell — direct command line access) or FTP (File Transfer Protocol).

In fact, it’s definitely a good thing to have one (or even both) available options, and you might want to learn the ins and outs of that way of doing things.

But most of the time, your life is going to be easier — and your work is going to get done faster — if you use a control panel.

web hosting control panel tasks

Control Panel Tasks

There are a number of web and server administration tasks you will be doing from the Control Panel interface:

  • Account Administration
  • Domain Management
  • One-Click Installation
  • Email Management
  • FTP
  • Database Management
  • File Management
  • Backups
  • Support

Some of these tasks might be one-time events like setting up your website and transferring all of your content files.

Some will be regular occurrences like updating existing files or looking at your website’s analytics. Knowing what you’ll be using the Control Panel for will help you decide which one is right for you.

You will be able to narrow down your options based on the features available.

Account Administration

Typical account management tasks that will be handled within your control panel include altering your billing profile, plan renewal, updating of your password, and similar items.

The software running the control panel will be handling your credit card information.

If that software is not secure and up to date, it could be a problem. You do not want to be on the hook for things that you did not purchase!

Domain Management

All of the following domain name-related features regarding the following will be done in the control panel:

  • Domain renewal
  • DNS editing
  • MX records
  • Domain forwarding
  • Subdomain management
  • Registering new domains
  • IP addresses

Generally speaking, domain management, though infrequently done, might be one of the more complex (yet important) things you do.

This is one area where you really want to make sure you understand how your control panel has things set up.

One-Click Installation

If you plan to use a popular web application or content management system (CMS) like WordPress, Joomla, Drupal, or ZenCart, the quickest and easiest way to get these loaded onto your hosting server is to use a one-click installer like SimpleScripts or Fantastico.

One-Click Installers are exactly what they sound like: you look up the product you want and click “install.” The installer will take care of the rest.

For example, if you are a WordPress user, you will not have to manually download a copy of the WordPress core, only to then upload it via FTP to your website’s server.

If your hosting company provides these services, they will be available from the control panel.

Email Management

You can also use your control panel to:

  • Set up mail accounts
  • Set up email forwarders
  • Set up email spam filters.
  • Manage email accounts
  • Delete email accounts

While this may sound minor, it eliminates hefty administrative tasks in the long run.


File Transfer Protocol (FTP) is a process to access files and folders on the server.

It is also how you move files around.

Did you create an HTML file for your website on your personal computer? Well, to get that file onto your server and online, you will need to use FTP to transfer the file to your web hosting provider.

Setting up FTP accounts and access generally requires access to a control panel.

Database Management

You will need a database to manage your data and to manage your database, you will need a control panel.

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For most people, the MySQL databases that come standard with web hosting packages are sufficient.

As such, many control panels play nice with MySQL.

The control panel also allows you to keep tabs on your database and get answers to questions like:

  • Is my database online?
  • How is it performing?
  • Are there any issues with my data, database, or database server that I need to know about?

Integration Support

If you are (or want to) use a different type of database, whether it is a SQL or NoSQL database, you will want to make sure that the control panel supports such integrations.

For example, some hosts will, by default, support PostgreSQL, but if you need to use Microsoft’s SQL Server, your choices will be more limited (and, in most cases, more expensive).

File Management

You may want to use FTP instead of a browser-based file manager to manage the files on your server.

However, if FTP is not for you, most control panels provide some type of browser-based file manager — through their ease of use varies tremendously from system to system.

Some web hosts provide an easy-to-use drag-and-drop system, while others seem to have options that have not been updated since the early 1990s.

Furthermore, using FTP does not mean you can eschew the control panel completely. You will still need the control panel to set up your FTP users.

You will need to create the users and grant them with the appropriate levels of permissions needed to complete their tasks.


Most control panels include some kind of built-in file backup utility that runs regularly.

If this is not the case, you will have access to a third party backup system.

Regardless, your control panel is where you would go to create backups, as well as access any of the backups that have been created. Sometimes, you may also use it to restore a backup.


Live chat support and other on-demand support features are almost always administered through the control panel.

Sometimes, you will also find knowledgebase documentation and FAQs on pages located in the control panel.

However, some hosts might have these files hosted elsewhere. If this is the case, you will find links to the documents on the control panel itself.

control panel choice

Why You Should Care About Control Panels

You are going to get very familiar with your web hosting company’s control panel.

When you first purchase a new hosting plan, you will see the control panel more often than your new website.

You will have to come back to it on a regular basis — daily, if you’re diligent — to check basic stats and server usage and make sure everything is running smoothly.

Since you’ll be using it frequently, it’s important to find an option that you enjoy using in addition to offering the features and functionality you need to do your work.

Your Control Panel and Your Web Hosting Experience

The control panel will be your primary experience of your web hosting account.

You can’t see speed and performance for your website and server, but you can see the control panel.

How easy or hard it is to use will be a major determining factor in your overall satisfaction with your web hosting plan.

The Right Control Panel for You

There are some advanced users out there who want a particular tool and can only get it from a particular control panel.

But for most of us, any one of them will get the job done — most control panels do about the same thing.

This is a good thing, especially for those with shared hosting plans who do not have many options available.

The Matter of Preference

Regardless of what your host offers, you are likely to get a good option that will meet your needs and do what you need it to do.

With that said, not every one of them will make sense to you.

Each control panel has a:

  • Different interface
  • Different design
  • A different way of dealing with tasks.

If you have a control panel that does everything you need but does not fit your user habits quite right, you won’t enjoy using it.

how to choose hosting control panel

How to Choose a Web Hosting Control Panel

Most web hosting companies only offer one control panel. Some offer two or three to choose from. Typically, Linux-based plans come with a cPanel WHM, while Windows hosting plans come with Plesk.

Honestly, your choice of control panel might very well come down to the operating system your web server is using.

Premium Plans

If you opt for VPS or dedicated hosting, you will have even more options. You can install pretty much any option you would like (within reason, of course).

Once you’ve narrowed down your hosting choices to just a few based on other factors, you should see if they have different control panels.

If your hosts do offer a variety of options, see if you can get a demo.

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Many web hosting companies have a “sandbox control panel” that you can try out.

cPanel vs Plesk

The Most Popular Web Hosting Control Panels: cPanel vs. Plesk

cPanel is the most widely used of the web hosting control panels available, with Plesk coming in second.

Much like some people swear by their iPhones, while others will only use phones running the Android operating system, both cPanel and Plesk users will argue their system is easier and better, and both are right.


cPanel is a web-based, Linux control panel.

There are three tiers comprising the cPanel package, and each tier is used by a different set of personnel:

  • Administrators
  • Resellers
  • End-user website owners

As we said above, cPanel is web-based so that you will be interacting with the product through your web browser.

With cPanel, all your applications and tools are categorized into easy-to-find groups, such as:

  • Files
  • Databases
  • Software

An Ideal Interface

Icons in each group can be moved around your interface in a drag and drop fashion.

This is similar to moving folders on your desktop, and it allows users to simplify their experience by front-loading the tools they use most.

There are some limitations, such as not being allowed to move icons from one group to another.

Installing cPanel

Furthermore, if you are installing cPanel on a VPS or dedicated server, note that it can be very difficult to uninstall cPanel without completely reformatting your disk drives.

Given such complexity, we will say that once you have chosen cPanel, it can be very difficult for you to move to another option.

Essentially, uninstalling cPanel is possible, but it is not probable that you will do so.


Plesk, on the other hand, has an interface heavily influenced by Windows (it also happens to run on Windows servers, which cPanel does not).

It combines the icon-based display with more text-based windows, which resemble the Windows Control Panel.

Things like system and domain information, statistic resources, email management tools, and applications are presented in two columns, window-style on the main screen.

This makes it easy to find anything you need without any scrolling.

Universal Usage

While cPanel splits its product up based on the personnel it expects to use certain features, Plesk does not make such defined distinctions.

This is especially between client-side/end-user and server-side/administrative features.

Plesk Extensions allow you to easily add features and functionality to the default installation, as well as integrate with third-party tools.

Alternative Control Panels

Alternatives to Plesk and cPanel

You do not have to use Plesk or cPanel if you do not want to — there are many other control panel options available.

All of them organize tools in their own unique way and offer slightly different approaches to accomplishing the same tasks. Some hosts use their own custom control panels, or customized versions of cPanel, Plesk, and so on!

For example, InterWorx provides a tabbed environment, limiting the content on each screen.

vDeck<> sports a very similar look and feel as cPanel, but categorizes items by purpose rather than type, so your database, file manager, and website creator are all lumped under the ‘website’ category.

Different Routes to the Same Outcome

Some users find vDeck’s approach convenient, while others find it less intuitive than cPanel’s organization.

Both InterWorx and vDeck auto-create a common items category, where your most commonly used applications and tools are stored. Ultimately, regardless of the control panel your host offers, you will still be able to accomplish all the same tasks.

However, you may find it easier to navigate one over the other.

Here are 9 options in which you might be interested in:

  1. DirectAdmin
  2. H-Sphere
  3. InterWorx
  4. ISPConfig
  5. ISPmanager
  6. vDeck
  7. Virtualmin
  8. Webmin
  9. WHM


DirectAdmin is an easy-to-use, performant, and highly stable control panel option for Linux users.

In addition to backing its product with top-notch support, DirectAdmin offers a wide variety of licensing options to fit the needs of websites both small and large.

DirectAdmin was first released in 2003, and the product has been continuously updated since then. The company prides itself on keeping up with current technologies, and if you need a control panel with a multilingual interface, be sure to check out DirectAdmin.

You will find that DirectAdmin supports most of the popular website-related tools, including MySQL/MariaDB, Apache, NGINX, Litespeed, PHP, and more.


H-Sphere is a cross-platform control panel written in Java that works with any SQL-type server/database.

It is a more advanced hosting option, with features including:

  • Scalable clustering
  • Multilingual support.
  • E-commerce functions
  • An email system
  • Site building tools
  • and SSL support

Note: It is certainly not the easiest-to-use option.

With great power comes a steep learning curve and a user interface that is not a candidate for best on the web. H-Sphere comes with solid documentation and has a robust community.

Though the product itself may be tricky, you will find it easy to get help should you need it.


InterWorx is technically the umbrella name for two products:

  • NodeWorx: used by server sysadmins to manage servers
  • SiteWorx: used by a website owner to manage websites
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Obviously, if you are looking for a control panel, you will be interested in SiteWorx.

SiteWorx comes with all of the functionality you expect from a control panel, but its control panel does feature extra focusing on server cluster management and load balancing.

GUI and Requirements

InterWorx offers the web-based, graphical user interface you expect, but do note that all functions can be done via command line or API as well.

If you need a control panel option that is as lightweight as possible, InterWorx is definitely an option you should consider.

The system requirements are minimal, and some have used it to run server clusters on Raspberry Pi devices.


ISPConfig is an open source control panel that runs only on Linux machines.

It was first launched in 2005 and is still actively developed.

ISPConfig is a stable, secure, and performant option that comes with lots of documentation and a large community that is able and willing to help.

If you need enterprise-level functionality, ISPConfig ships with some.

Notable Features

ISPConfig’s feature set includes:

  • Single or multi-server management, including cluster configuration and mirroring options
  • Support for Apache and NGINX options
  • Email management and security
  • DNS and domain management
  • Granular access controls
  • Data analytics


ISPmanager is a Linux-based option aimed at users with virtual private server (VPS) hosting or dedicated servers (though it can certainly be used to provide shared or reseller plans).

There are two versions of ISPmanager: Lite (which is for personal use) and Business (which is for those providing shared hosting services).

Full Version and Available Extensions

The full ISPmanager option might be a bit too much in terms of features for the everyday user, and if this is you, consider the ISPmanager Lite.

It is a simpler option that allows you to manage your personal server and websites. If you need to add to the functionality that ships with ISPmanager, you can do so by installing extensions.

ISPmanager’s support for third-party software is wide-ranging and includes things like Apache, NGINX, MySQL, PostgreSQL, Sendmail, Exim, and Postfix.

You can use the open API to integrate and deploy changes to your web hosting.


vDeck prides itself on its easy-to-use tools and easy-to-navigate interface.

vDeck is very similar to Plesk and cPanel (including its looks and appearance), but it comes with more advanced tools and features built-in.

More specifically, you will get the website, email, domain, and account management features you expect from a control panel, but you will also get e-commerce and marketing-related services.


Virtualmin is an open source control panel designed for use on both physical servers and cloud servers running Linux or BSD.

There are two versions of Virtualmin.

Different Versions of Virtualmin

First, there is an open source, a community-maintained version that can be used by anyone free of charge.

However, there is also a premium version of Virtualmin that is more feature-filled than the open source version and comes with added support.

The paid, premium version is great for those who need a more robust control panel for their website or web app.

Connection to Webmin

Virtualmin is built on top of (and still integrates well with) Webmin, which we discuss immediately below.

Virtualmin differentiates itself from Webmin by branding itself as an option for serious system administrators who need lots of features for managing their infrastructure.

Virtualmin stands out by supporting features not typically found in control panels, such as:

  • LDAP and two-factor authentication
  • Command line management
  • Advanced access controls

Other stand-out features in Virtualmin include:

  • A full API
  • Sysadmin-friendly default settings
  • Auditing
  • Robust security


Strictly speaking, Webmin is not like a control panel when it comes to the features offered — it is actually a server sys admin tool for managing servers.

However, we thought it would be useful to mention Webmin, especially if you grow to the point where you are managing multiple servers for your website or web app. Though Webmin was once available only on *nix systems, it can now be installed on Windows servers as well.

Though there is a single software developer who created and manages Webmin, Webmin is based on modules, which makes it easy to customize the product to suit your needs.

Furthermore, anyone who wants to create a module can do so.


WHM, like Webmin, is a multi-server management tool used by admins (and sometimes resellers) to manage hosting accounts on a web server.

You should also know that WHM is a sister product to cPanel.

While cPanel focuses on the client-side functionality (that is, those needed to manage the website), WHM focuses more on server-side features and functionality.

If you use WHM, you will likely be using it in conjunction with cPanel.


Regardless of whether you have opted for shared, reseller, VPS, or dedicated web hosting, control panels are a crucial part of your website management experience, so be sure to pick the option that best fits your needs, both in terms of features and preferences.